Welcome to Raptor Bikes. We are committed to protecting the privacy and security of our customers and site visitors, including you. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

Information We Collect

• Personal Identification Information: Name, email address, postal address, phone number.
• Demographic Information: Preferences, interests, and biking habits.
• Technical Information: IP address, login data, browser type and version, time zone setting, browser plug-in types, geolocation information, operating system, and platform.

How We Use Your Information

• Provide, operate, and maintain our services
• Improve, personalise, and expand our services
• Understand and analyse how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Legal Basis for Processing

We process your personal information under the following legal bases:

• Your consent.
• The need to perform a contract with you.
• Our legitimate business interests.
• Compliance with our legal obligations.

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Selling Personal Information

We do not sell of pass on any personal Information.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimise your experience on our Site and to provide our services.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at: 

sales@raptorbikes.cc

Raptor Bikes, 
The Boathouse,
1A Embankment,
London, SW15 1LB

Last updated March 2024